DSNY Metal Dog Tag - Customized

All standard orders ship within 2–4 business days.
Custom items may take longer based on complexity.
Orders include tracking and $100 carrier insurance.
No weekend or holiday shipments.
If your order is delayed or arrives damaged, contact us within 7 days with photos for assistance.
Custom orders are non-returnable.

Non-custom items may be returned within 7 days of delivery if unused and in original condition.
Customer is responsible for return shipping costs.
Refunds are issued once the item is received and inspected.
Custom or personalized items are non-returnable.
If your order arrives damaged, contact us with photos for replacement through carrier insurance.

Cancellations & Refunds
Orders can be canceled within 24 hours of purchase if production hasn’t started.
Once printing or engraving begins, cancellations aren’t possible.
Approved refunds are processed to the original payment method within 3–5 business days.
Shipping costs are non-refundable unless the issue is on our end.
For questions, contact us promptly with your order number.